Innoship-case-study

Innoship cuts courier costs by up to 25% with Zitec

Zitec partnered with Innoship to develop a Magento 2 integration that improves delivery costs and courier performance for retailers through the use of advanced algorithms.

25%

cost reduction in courier services

15%

increase in delivery performance

Magento 2 integration

The Overview

Innoship is a Romanian technology company specializing in courier service optimization for the retail and e-commerce sectors. Its SaaS platform acts as an aggregator of multiple fast delivery options, so that retailers can access advanced delivery allocation tools that lower costs and improve delivery reliability.

The Market

Retailers are under constant pressure to meet customer expectations for fast, reliable, and affordable delivery. Balancing logistics costs with performance in a multi-courier setup is complex, so Innoship bridges this gap by making advanced logistics tech accessible and easy to integrate for retailers of all sizes.

The Challenge

Retailers needed a way to:

  • Reduce courier-related costs

  • Dynamically assign delivery providers based on real-time performance data

  • Offer multiple delivery options without overwhelming internal operations

For stores using the Magento 2 platform, seamless access to these benefits required an integration that could be implemented quickly and deliver immediate results.

The Solution

Zitec partnered with Innoship to develop a native Magento 2 module for direct integration with the Innoship platform. This module simplifies adoption for Magento 2-based stores, allowing them to:

  • Automate dynamic delivery allocation using Innoship’s machine-learning engine

  • Offer multiple delivery options to customers based on location and performance

  • Reduce courier costs and improve delivery performance

Zitec’s Magento 2 team was there to make sure the integration was efficient, fast to deploy, and easy for online retailers to manage across local and international markets.

Innoship-beneficii

The Process

Zitec collaborated with Innoship to scope, design, and develop the Magento 2 integration. The module was built to plug into existing e-commerce workflows with minimal disruption.

Our focus was placed on immediate business value so that the adoption by retailers would be fast and hassle-free.

“Through the new Innoship module for the Magento 2 e-commerce platform, developed in partnership with Zitec, we are responding to the growing demand from retail companies for immediate benefits, both in terms of increasing customer satisfaction and optimizing transportation costs for couriers. The experience in complex e-commerce projects, such as Magento 2, but also in other similar solutions, has been a decisive factor for us in choosing Zitec as a strategic partner, both for the local and international market.”

Andrei Paul
CTO and Co-Founder, Innoship

The Impact

  • Up to 25% cost reduction in courier services
  • Up to 15% increase in delivery performance
  • Rapid Magento 2 integration for retailers to adopt Innoship with minimal technical effort
  • Improved customer satisfaction via optimized last-mile delivery