Retail & Distribution
We help retailers accelerate operational efficiency and business growth through scalable commerce platforms, connected customer experiences and AI-driven solutions.
growth in monthly orders through integrated omnichannel ecosystems
uptime for e-commerce operations
Proven impact in retail
Fast-track omnichannel transformation
We built a custom omnichannel platform using VTEX and Flutter for a top international fast-food brand. The solution unified customer experience across channels and helped launch a high-performing MVP fast.
A top fast-food brand boosted app use by 50% with a custom omnichannel solution
Discover how a leading international brand in fast-food retail transformed its digital operations with a custom omnichannel solution, driving a 50% increase in mobile app adoption.
Meet our retail leadership team
Results & tech excellency in one package
How we enable retailers to grow
Reflecting our client’s success
Ecommerce & m-commerce platforms
Build and optimize your eCommerce platforms on Adobe Commerce (Magento), VTEX or through a 100% end-to-end custom-engineered solution, integrating ERP, CRM, PIM, POS, fulfillment and third-party systems to drive revenue and deliver better customer experiences, supported by proactive optimization for long-term operational excellence and platform stability.
Seamless commerce
Unify online and in-store experiences to connect operations with every customer interaction. This includes synchronized inventory, pricing and customer data, centralized insights for better decisions and personalization, modern fulfillment options like BOPIS, BORIS and ship-from-store, as well as consistent brand experience across every channel.
Customer experience
Create seamless shopping experiences that remove purchase friction and grow loyalty through mobile commerce, AI-powered personalization, conversion-focused UX/UI and omnichannel rewards, driving higher engagement, stronger conversions and lasting customer relationships.
Business agility & operational resilience
Build a future-ready foundation with scalable architecture, modernized infrastructure, high-traffic resilience and continuous cost optimization, enabling growth, reducing technical debt, and supporting reliable, efficient operations at scale.
Data & AI
Turn complex data into automated growth with unified architecture, ethical AI governance, operational intelligence and ecosystem-wide AI integration, enabling real-time decisions, stronger security, lower overhead and sustainable hyper-growth.
Main technology partners
Discover the partnerships that give our clients access to the latest innovations and guarantee our work meets the highest industry standards for performance and compliance.
End-to-end capabilities to help
you build and scale in retail
Consulting
Consulting
Foundation workshops · Business analysis · PoC development · Transformation roadmap
Development
Development
Product Team as a Service · Project Team as a Service
AI readiness & use case definition, GenAI & Large Language Models integration, AI-powered automation, Machine learning models
Design
Design
UX design · UI Design
Machine Learning
Machine Learning
Data Strategy & Achitecture · Business intelligence & visualization · Data Engineering
Infrastructure
Infrastructure
CI/CD pipelines · DevSecOps · Security & compliance · System reliability
Transformation
Transformation
Microsoft & Google Premier Partner · Cloud architecture · Migration & modernization · Cost optimization
& Evolution
& Evolution
Technical audit · Continuous improvement · Maintenance & support
Demand generation · Lead & sales enablement · Growth strategy · Brand amplification · SEO · GEO
What our clients say about us
"The success of this project came down to the close collaboration between our teams and Zitec’s capacity to understand the KFC brand core and communicate openly and professionally, focusing on results. And they have been outstanding, positioning us as leaders in digital service in Romania."
Senior eCommerce Manager
at KFC Romania
“Teaming up with Zitec started a big internal change process that helped us improve user experience. Their technical proficiency proved invaluable during our UX/UI audit and usability testing. Their insights helped us identify areas for improvement and paved the way for remarkable solutions tailored to our users' needs. With Zitec's guidance, we strengthened our customer-centric approach by delivering more value to our consumers and fulfilling our promise once again.”
Andra Stuparu
Region Consumer Direct & Marketing
Leader CEE, Philips Romania
“Partnering with Zitec was a game-changer. Their expertise in building bespoke digital products and the deep understanding of the retail landscape helped us create this innovative loyalty program that truly elevated our customer engagement strategy. We're already seeing positive results, allowing us to connect with our customers on a deeper level while delivering unparalleled value and rewards.”
Roxana Dirlau
eCommerce & Digital Manager, Ivatherm
“Clearly, we wanted a technology and software partner who knew the industry and had the proven technology expertise with other groups like ours. Zitec fulfilled both, but what truly made a difference was their collaborative and candid problem-solving approach.”
Head of Digital Strategy
of a leading home improvement brand
Grounded in trust
Security by design
We build security into every stage of our retail software solutions: from designing robust architectures with secure payment gateways, to running development sprints that include continuous security testing and maintaining ongoing monitoring to protect customer data and systems.
Accessibility
We design platforms that work for all users, embedding accessibility from the very beginning. Our solutions align with WCAG standards and help organizations expand their reach by ensuring digital experiences are inclusive and usable for a broader customer base.
Certifications
Connected to the retail ecosystem through community events
From reports and industry events to the community sessions we host ourselves, where we bring leaders and experts to the same table, we keep up with what matters most in the industry: from customer behaviour and AI to SEO, GEO and seamless commerce.
Build for the realities of the retail industry
Fragmented customer journeys. Limited personalization. Inefficient operations. Legacy systems that slow growth. Underused data. These challenges shouldn’t shape your roadmap. They call for scalable solutions built for the complex realities of retail.
Let’s build together
Give us a few details about your project or goal.
We’ll connect you with our best-equipped expert to assist you.